{"id":18370,"date":"2025-03-03T15:47:12","date_gmt":"2025-03-03T14:47:12","guid":{"rendered":"https:\/\/www.plus-que-pro-distribution.fr\/?post_type=pqp-survey&p=18370"},"modified":"2025-03-28T15:57:55","modified_gmt":"2025-03-28T14:57:55","slug":"enquete-de-satisfaction-2020","status":"publish","type":"pqp-survey","link":"https:\/\/www.plus-que-pro-distribution.fr\/enquetes-satisfaction\/enquete-de-satisfaction-2020\/","title":{"rendered":"Enqu\u00eate de satisfaction 2020"},"content":{"rendered":"

Enqu\u00eate de satisfaction 2020<\/mark> par L\u2019Indicateur de la Franchise<\/h1><\/div>
<\/figure><\/div>
<\/figure><\/div><\/div><\/div><\/div><\/div>\n\n
<\/div>

88.5%<\/p>

Moyenne globale de satisfaction<\/p><\/div><\/div>

<\/div>

91%<\/p>

Taux de participation des distributeurs<\/p><\/div><\/div>

<\/div>

94.8%<\/p>

Aide au d\u00e9marrage<\/p><\/div><\/div><\/div>

<\/span>
\"Des<\/figure>

Assistance apport\u00e9e par le franchiseur
lors de la cr\u00e9ation de votre entreprise.<\/p>

<\/figure>
\"school\"<\/figure>

Formation continue<\/mark><\/p><\/div>

<\/figure>

Aide globale au d\u00e9marrage<\/mark><\/p><\/div>

<\/figure>

Soutien et conseil<\/mark><\/p><\/div>

<\/figure>

Animation interne du r\u00e9seau\u2028<\/mark>
Qualit\u00e9 des services propos\u00e9s \u00e0 vos clients<\/mark><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n

\"Photo<\/div>

T\u00eate de r\u00e9seau<\/h2>

Diriez-vous de votre franchiseur qu\u2019il est\u00a0:<\/p>

100% <\/p>

Un bon franchiseur<\/p><\/div>

100% <\/p>

Disponible \u00e0 votre \u00e9coute<\/p><\/div><\/div><\/div><\/div>

Enseigne<\/h2>

95.2%<\/p><\/div>

Votre attente a-t-elle \u00e9t\u00e9 satisfaite\u00a0?<\/p><\/div>

100%<\/p><\/div>

Si c\u2019\u00e9tait \u00e0 refaire le referiez-vous ?<\/p><\/div>

95%<\/p><\/div>

Recommanderiez-vous votre enseigne \u00e0 votre famille\u00a0?<\/p><\/div><\/div><\/div><\/div>

Quel jugement<\/mark> portez-vous globalement sur votre t\u00eate de r\u00e9seau et son action pendant la crise sanitaire ?<\/h2>

<\/svg> Agilit\u00e9 et transformation pour permettre une continuit\u00e9 d\u2019activit\u00e9.<\/p>

<\/svg> Bonne analyse de d\u00e9but de crise et tr\u00e8s bonne r\u00e9activit\u00e9 pour la mise en place d\u2019outils \u00e0 distance pour poursuivre l\u2019activit\u00e9.<\/p>

<\/svg> Une fois de plus cette p\u00e9riode de crise m\u2019a affirm\u00e9 que j\u2019ai fait le bon choix<\/p><\/div>

<\/svg> Une attention permanente et bienveillante de la t\u00eate de r\u00e9seau, d\u00e9j\u00e0 existante, s\u2019est vue acc\u00e9l\u00e9r\u00e9e depuis ces derniers mois<\/p>

<\/svg> Tous les moyens ont \u00e9t\u00e9 mis en place et m\u00eame encore plus pour nous accompagner. Ils n\u2019ont jamais autant \u00e9t\u00e9 pr\u00e9sents pour nous que pendant le covid19<\/p>

<\/svg> Admirable et fid\u00e8le \u00e0 l\u2019engagement de d\u00e9part. En fait sans surprise car l\u2019action, l\u2019anticipation et la r\u00e9activit\u00e9 font partie de l\u2019ADN de l\u2019entreprise.<\/p><\/div>

<\/svg> La t\u00eate de r\u00e9seau \u00e0 fait un travail extraordinaire, la r\u00e9action \u00e0 la crise a \u00e9t\u00e9 exceptionnelle.<\/p>

<\/svg> Leur r\u00e9activit\u00e9 nous a permis de continuer \u00e0 travailler tout en nous soutenant et nous accompagnant.<\/p><\/div><\/div><\/div><\/div>\n\n

Quelles sont les raisons<\/mark> pour lesquelles vous avez choisi votre enseigne ?<\/h2>

<\/svg> Disposer d\u2019une offre de service de premier plan et \u00e9volutive b\u00e9n\u00e9ficiant d\u2019un taux de succ\u00e8s tr\u00e8s \u00e9lev\u00e9 pour les clients.<\/p>

<\/svg> Le souhait d\u2019aider les belles entreprises \u00e0 faire la diff\u00e9rence et permettre aux consommateurs de trouver la bonne entreprise.<\/p>

<\/svg> La noblesse de la mission propos\u00e9e : d\u00e9fendre le consommateur et valoriser les belles entreprises.<\/p><\/div>

<\/svg> Le concept et sa puissance dans un march\u00e9 en pleine \u00e9mergence.<\/p>

<\/svg> Concept novateur et avant-gardiste.<\/p><\/div><\/div><\/div>\n\n

Quelles sont les qualit\u00e9s<\/mark> que vous reconnaissez le plus \u00e0 votre franchiseur ?<\/h2>

<\/svg> La qualit\u00e9 et la quantit\u00e9 d\u2019accompagnement est sans \u00e9quivalence.<\/p>

<\/svg> La vision sur l\u2019avenir et le fait d\u2019avoir toujours 2 ou 3 coups d\u2019avance et surtout sa disponibilit\u00e9.<\/p>

<\/svg> Volont\u00e9 de conduire le franchis\u00e9 \u00e0 la r\u00e9ussite.<\/p><\/div>

<\/svg> La t\u00eate de r\u00e9seau est d\u2019une exemplarit\u00e9 totale en montrant et d\u00e9montrant chaque jour. De plus elle est proactive dans l\u2019apport de nouveaut\u00e9 et ne reste jamais sur des acquis.<\/p>

<\/svg> Ma\u00eetrise des m\u00e9thodes, anticipation des attentes du march\u00e9, visionnaire, f\u00e9d\u00e9rateur et attach\u00e9 \u00e0 la r\u00e9ussite de son r\u00e9seau.<\/p><\/div><\/div><\/div>\n\n

<\/figure><\/div>

\u00c9tude r\u00e9alis\u00e9e par L\u2019Indicateur de la Franchise, unique barom\u00e8tre de la franchise en France d\u2019audit de satisfaction des r\u00e9seaux. \u00c9tude r\u00e9alis\u00e9e en juillet 2020.<\/p>\n\n

(*) le terme \u00ab\u00a0franchise\u00a0\u00bb est utilis\u00e9 ici par commodit\u00e9 de langage\u00a0; il ne s\u2019agit donc pas d\u2019un contrat de franchise\u00a0stricto sensu.<\/p><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Enqu\u00eate de satisfaction 2020 par L\u2019Indicateur de la Franchise 88.5% Moyenne globale de satisfaction 91% Taux de participation des distributeurs 94.8% Aide au d\u00e9marrage T\u00eate de r\u00e9seau Diriez-vous de votre franchiseur qu\u2019il est\u00a0: 100% Un bon franchiseur 100% Disponible \u00e0 votre \u00e9coute Enseigne 95.2% Votre attente a-t-elle \u00e9t\u00e9 satisfaite\u00a0? 100% Si c\u2019\u00e9tait \u00e0 refaire le […]<\/p>\n","protected":false},"featured_media":0,"template":"wp-custom-template-single-item-surveys","class_list":["post-18370","pqp-survey","type-pqp-survey","status-publish","hentry"],"yoast_head":"Enqu\u00eate de satisfaction 2020 - Plus que pro - Distribution<\/title>\n<meta name=\"description\" content=\"Les distributeurs Plus que pro \u00e9valuent leur accompagnement en 2020 : d\u00e9couvrez leurs retours\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.plus-que-pro-distribution.fr\/enquetes-satisfaction\/enquete-de-satisfaction-2020\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enqu\u00eate de satisfaction 2020 - 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